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After Sales Technical Support & Repairs

We offer many types of hardware repair services either on a contractual basis with pre-agreed response times & service levels; or we can provide ad-hoc repairs that are carried out either at the customer site or in our UK based workshop.

Items sent in for repair are inspected free of charge and all costs quoted in advance of any work being carried out.

Our Repair Service Includes:

  • A dedicated UK repair centre for all makes of Label Printers, Mobile Computers (PDA's) and now also Enterprise grade Tablet PC's.
  • Barcode Scanner hardware repairs - carried out at the workshop (only). 
  • On site Support Contracts for label printer repairs with fixed reponse times of between 1 to 2 business days.
  • Customers with larger fleets of hardware can gain access to our self service online repair portal themselves to save time. 
Simply log an RMA, box it up and we collect & repair it!


 
 
 

RMA Repair Enquiry Form

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